What Our Customers Are Saying
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-Anonymous
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Remington and Mike are superb in their work. Both were sooo informative and helpful with our purchase. We felt no pressure sales tactics we had experienced before. Since this is our first time buying a travel trailer, both of these guys were fantastic and patient in answering our questions. Thanks Guys! Keep up the good work!
Betty Jones, Lake Dallas, TX -
Mike & Matt are a great Team to work with. Mike made sure I found exactly what I was looking for and Matt was able to take care of all my financial needs. Awesome job Mike & Matt!!!
Thanks
Gary.-Anonymous -
I have never given a 5 star rating with any business before. But these guys more than deserve. With knowledge, patience, understanding what we wanted. The financing was so easy and quick. The professionalism of everyone there is second to none. If the opportunity should come about. I know where I'll go.
Mark Diana Swinscoe, Sanger, TX -
Remington found us just what we wanted. Great job
Kevin Debbie Brule, Whitesboro, TX -
I havent picked up my unit yet but everyone in this place was AMAZING! I literally was in and out with a deal in 3 hours! They really care about helping people- even if they have had credit issues. They dont do the bait and switch, they are open and honest about the pricing of the units and required amount down to hold. They have a great selection of quality RVs and I truly cant say anything negative about my experience with them. Im so glad I chose this company and would highly recommend The RV Guys to anyone looking to buy an RV. Nikki was my sales person and was literally an angel! Brian in the finance area was super nice as well and looked for ways to save me money while getting me into a service warranty. I appreciate the time and energy they put into helping my family find the perfect RV.
Christie Hukill, Gordonville, TX -
Nicki Renee was our sales rep and we couldnt have asked for anyone better. She was so knowledgeable and helpful and not the least bit pushy . I would highly recommend her to anyone shopping for a RV . Our experience was top notch!!
Shirley Ford, Alvord, TX -
The service at the RV Guys was great. Everyone went far and beyond to get our unit repaired. I also want to thank Emily for going to the extreme to get the parts we needed, also the service techs we cant thank you enough for the great repairs and then taking the time to come out and go over everything thing with us even though you seemed really busy, and still made sure we didn't have anymore questions. Thank you all for all for everything. The RV Guys is the place to go for all your RV needs no matter how great or small they can help you with it all.
Francine Littrell, Durant, OKLAHOMA -
We had the best experience we have ever had with yall. Yall were on top of things the whole time and very Friendly and up front on everything
Brian Brooks West, Gainesville, TX -
I have a new Jayco, and needed warranty work to on the fifth wheel, and National RV recommended that we go to The RV Guys. Greg the service manager, Emily who does the warranty, and Nick the technician who went over our rig with us, very knowledgeable concerning our Jayco.
Robert Thomas, Lake Dallas, TEXAS -
RV Guys are amazing! There are not many professional service centers around, but RV Guys are the best . They fixed all our warranty issues in two weeks with NO problems! Another dealer had our new trailer for THREE months and finally SAID issues were corrected, but they werent! RV Guys is where we will take all our business now! Wish we had known how professional they were sooner.
Sherry Bryant, Collinsville, TX -
Sam and I are not the kind of people who write reviews. But we are the proud owners of a 2019 Fuzion. To my amazement I am writing a good review! I am writing this review about Remington our sales person, Greg the Service Manager and Bryan in finance. Even tho we just picked up our new RV on April 17, 2019, I feel that is important that if you read this review, they take pride in their profession. Working with my husband and I is a challenge in its self, we have huge demands on service, items that we need in order to enjoy the things we want to do. Their answer to our demands is always say we can help you with those issues. Greg and Remmington stepped up and made things happen. Bryan in finance is a great person to work with, always helping in anyway he can. There is no doubt that this three people are intelligent, hard workers with ethic par excellent. Now the challenge comes to provide that type of service after the sale. I have full confidence that The RV Guys will continue to provide exceptional service, no matter what the problems maybe in the future with our RV.
Sam Elizabeth and Susan Fitzgerald, Aubrey, TX -
REMINGTON RICE SOLD OUR CAMPER TO US . HE WAS EXTREMELY A DOWN TO EARTH PERSONABLE SALES MAN. I will and have talked to friends about him and our experience at the RV Guys he made at all just roll and very quickly. we really enjoyed his expertise and humor. all of our business will be at the RV Guys for years to come Thanks Remington your the man:)
tammy chester, valley veiw, UNITED STA -
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Ashley Warren -
Everyone was friendly and we bought a camper!
Katie Conditt -
We purchased a Layton Trident from the RV guys and love it. We drove all the way from California because the had it for 7 thousand dollars less than our California Store. These guys did more for us than they could possibly understand. We were in a time crunch, and they had 2 service tecs stay through the night to get it ready in time for us. Beyond that, we had a bit of a snafu with our truck and needed a new 5th wheel hitch, which wouldnt be ready and installed until after they closed. Our sales man, Preston, stayed late (1.5 hours after closing) to ensure proper set up of the 5th wheel, and get us on the road. We couldnt have been happier, and this was by far the easiest experience buying anything of this size I have ever had.
Ross Hennessy -
Best in the business; very knowledgeable, willing to listen & help. These guys have their stuff together! Would highly recommend them for all trailer needs: sales, service, & parts.
Estimating and Coordination -
What a great place to buy an RV!! Preston helped me find an RV that was perfect for me and my family! I would recommend this place to anyone as long as they ask for Preston!
Makayla Mitchell -
I just purchased a used fifth wheel from Stacey Sibley at the RV Guys in Valley View, Texas. She did an excellent job throughout the buying process.I recommend that you ask for Stacey for a great deal and excellent buying experience for your next RV.
Frank Gates -
Extremely helpful, go see these people! They took the time to answer all of my questions. Very nice folks!
Sonya Rangel -
Great guys. Bought a new travel trailer from them. Easy to deal with.
Denise McKinney -
Very relaxed and knowledgeable staff.
David Mc -
These guys are Great! We went on a camping trip to lake Murray in ok my parents came down from Amarillo and when they hooked up the water supply and went back in side it was completely flooded turn out it was the fill valve piece for the toilet we called every where all around us trying to find this part and either they were closed or did want to deal with us but the guy up here (cantremeber his name but he told me he use to work at a Harley shop) gave us the time of day even though his parts shop was closed we sent him pictures of the part and he went to go look for it and found it and waited on us a hour to get there save my parents from not being able to head to red river so we will definitely be using the rv guys again
Derek Bryant -
After much research and many answered questions I pulled the trigger and purchased an RV from The RV Guys. I found them to be patient and helpful. The sales team was low pressure and pricing was competitive.
Everyone I have come in contact with from Greg in parts to Rick in service have been great. They are a small family owned business and know how to treat customersMike Autrey -
We bought our 2018 Coachmen Catalina toy hauler from Remmington Rice and the whole experience was amazing! Remmington was helpful and knowledgeable as well as the finance dept. completely happy and satisfied with The RV Guys! wont be our last purchase from them cant wait til we can get that 5th wheel!
Chris Ortiz -
We purchased our RV without even seeing it! Worked with Franny and had such a great experience. She was able to answer all the questions I had and really made sure everything was perfect for us! I was nervous making such a big purchase without seeing it but I was really happy with my experience and would recommend Franny to anyone!
Janice Frye -
Highly recommend RV Guys!
Excellent experience and set up completely. Franny was our salesperson and spent several hours with us and helped us find just the right fit for us.
Dorman and Mr Rick were excellent too!Amy WILLITS -
My husband and I bought a used RV a year ago from another dealer before we knew about The RV Guys. We were less than thrilled with our experience at the other dealership and found The RV Guys to help with service and parts. They are very knowledgeable, have a friendly staff and gave us great information the original dealer should have informed us about during the sale. It will be a few years before we trade up, but we will definitely buy our next RV from The RV Guys.
Traci Hall -
Franny sold me my first RV, a 2008 Fleetwood Fiesta 33L. She was so friendly and I knowledgeable which made the experience all the better. The guys back in the store were awesome and helped me with everything I needed for my maiden voyage. Even the nice lady who have me my plates when they came in added to a great experience!
KURTIS QUILHOT -
The sales guy Bear is an honest man.
quickfish 73 -
Remington was very knowledgeable, gracious, and friendly in my preliminary search for an esoteric floor plan and construction
Michael F -
Excellent service given, every question answered and done honestly as Well, could not have asked for better. Is worth a trip if you are looking for a R.V.
John Peacock -
Great folks. No high pressure sales.
Diane Joyce -
These guys really work with you! Awesome folks from sales to service!
Diane Joyce -
Crystal and the team at the RV Guys were wonderful to work with. No pressure at all, they listened to our needs and worked with us to find the best solution. I would definitely recommend them and work with them again!
Keith Malbrue -
Crystal is great. She answered all of my questions and provided a great experience for me and my wife. Such a pleasure working with her. We will definitely be buying our RV from her next month .
Steve Pennington -
Bear helped me out so much!!! Very knowledgeable and very attentive!! Listens to what you want and isn't pushy! EVERYONE needs to go see him and let him help get into your dream rv!!!!!!!!!!!
Brittani Walker -
GOOD place to do business with. I bought a battery and parts guy trusted me to bring core back and I did. I appreciate him trusting me. Will do business again.
Doug Hale -
This is the absolute place to go for all of your rv needs, the staff is knowledgeable especially this one guy named bear he was attentive, polite and really listened to my needs he made the experience pressure free. I would recommend everyone to go there and deal with bear!!!!!
Virginia Shagan -
Ask for Bear. Great place. Staff was friendly and helpful but felt no pressure. Looking forward to buying a new camper. Thank you Bear for all your help!
Carla G -
First time RV buyer and they pointed me to the perfect one for me! Bobby is a great salesman! I definitely recommend going to The RV Guys! Thank you so much!
Tiffany Smith -
I just went there to get my 5th Wheel inspected for the state inspection. They were very quick in getting that done, and very friendly and helpful with any questions that I had. Definitely won't hesitate to go back to then again. Also learned they have a nice parts dept there as well.
Skip Valentine -
Awesome experience from start to finish. Our salesman, Brian was the best! The entire staff was friendly and the service was exceptional! We would recommend The RV Guys to anyone looking to purchase an RV!
Kim Miller -
If you want to avoid high pressure sales, Remington is your man. He is very knowledgeable and will help you learn about why you like the travel trailer you do. He will take the time to show you the trailers above your choice as well as the trailers below your choice so you can feel comfortable with your decision. If you don't see the trailer you like, they seem to be getting new one in every week.
Chuck Mabrey -
I recommend going to the RV Guys for all your recreation vehicle needs. Bear was my sales person and he was very helpful and knowledgeable about the RV's. They have a large selection and a price range for any budget. Don't forget to ask for "Bear" and he will take great care of you.
Sir Paul -
Researched online for a specific Toy Hauler Travel Trailer and The RV Guys had one in stock. We called about purchasing it from out-of-state, which can be quite a challenge. The RV Guys were VERY responsive, answered all of our questions, and even worked with their parts department to install some extra tie downs for us. Special thanks to Remington for quickly meeting our needs, Stephen for working out the out-of-state financials, and Janet for getting the title and DMV paperwork for our state figured out. We are pleased to have worked with the exceptional team at The RV Guys and look forward to stopping in to say hello on our travels in the new trailer!
Ashley Alvarez -
Outstanding service. To begin with, we hadn't planned on buying a trailer the day we visited The RV Guy's - we were only there to look. But our salesperson, Bear, was such a gem to work with that our looking turned into considering. And for the next hour, in 100 degree heat, Bear walked us through several trailer styles and helped us mete out the best trailer for our needs. Not to mention he's funny, easy going, and you don't feel pressured AT ALL to buy. In fact, I think we pressured Bear to sell. Overall the service was stellar, the staff very friendly and welcoming, and truly there to help you with one of the harder financial decisions of life. Please, do yourself a favor - don't go anywhere else to look/buy for camper trailers. RV Guy's will make your life way easier. And fun! Thank you, again, Bear!!
Will Moore -
What an awesome experience we had buying our first travel trailer. Bear was our salesman and he showed us the trailers we thought we'd like but when he showed us his favorite, we were sold! He made the process easy, got us a great deal, and gave us awesome personal service. The make ready guys, parts folks, and service team were equally accommodating. Glad we were able to do business with a great local company
Scott Thomas -
Bear provided a great sales experience for me on a recent visit! He was knowledgeable about his products and wasn't afraid to ask to make sure I get the correct answers on anything that he was unsure of. I really appreciated that! On a side note, it was a very hot day and Bear was very accommodating in providing me with cold waters (almost a case it seemed).....again very appreciative! Go see Bear at The RV Guys!
Logan McAlester -
These guys are awesome! Remington Rice was our sales person, he is class act. It took us a couple of days to pick out the camper of our dreams and everyone we had contact with took really good care of us. From salesman Brian stepping in for Remington while Remington was out, Steven in finance crunching numbers in our favor, to the service department showing me everything on the camper and making sure we have everything we need! I've had to call Remington a few times already for questions about the camper and he has answered every time!!!!! We highly recommend The RV Guys!!!!!
Aaron Daugherty
Remington done a great job, i would recommend them to anyone looking! great service and very professional!